Frequently Asked Questions (FAQs)

No way. Promobestcasino is exclusively a portal for information, analysis and comparative guidance. We do not collect any funds or deposits of money directly. We're just here to give you the facts.

All brands evaluated must hold a valid legal approval issued by the UKGC in Great Britain. We firmly exclude unauthorised operators because safety is literally the foundation of everything we do.

Reach out to the National Gambling Helpline (0808 8020 133) if things get heavy. Also places like GamCare or BeGambleAware have tons of free resources to help you out.

To be honest this is what we care about most. Every rating is based on an objective scale of 5 strict criteria. No platform can pay us to bump their score from a 7 to a 9.9. Impartiality is our main thing.

Simple. If a brand suddenly gets greedy, messes with their rules or starts holding onto people's withdrawals, we wipe them from our rankings. No hesitation.

Not at all. Every single audit, stat and comparison tool is sitting right there in the open for anyone to use. Keep your email to yourself, we don't need it.